Overview

A comprehensive, practical course to improve clarity, writing, presentations, and team collaboration. It combines frameworks, templates, and practice exercises to make communication more effective across functions.
Designed for managers and professionals who want immediate, workplace-ready improvements.

Sandra Chavez

Mastering Workplace Communication

Category:

Communication Skills

3.8

Enrollments

Level

Intermediate

Time to Complete:

26 hours 0 minute

Lessons:

Certificate:

One-time for 1 person

Free

Overview

What You’ll Learn?

Core principles of clear verbal and written communication

Structuring messages for different audiences (executives, peers)

Presentation skills and meeting facilitation techniques

Templates and tools for consistent team communication

Requirements

No prerequisites; suitable for all professional levels

Willingness to practice presentations and writing task

Syllabus Overview

Lessons

Quizzes

Tasks

Resources

Communication Fundamentals

Principles of Effective Communication

Verbal vs. Non-Verbal Communication

Listening Skills & Active Feedback

Communication Basics

Team Communication Techniques

Sharing Information Clearly Across Teams

Collaborative Tools & Platforms

Avoiding Misunderstandings in Teams

Team Communication

Professional Writing Skills

Writing Clear Emails & Reports

Structuring Business Documents

Tone & Style for Different Audiences

Writing Skills

Conflict Resolution & Negotiation

Identifying Sources of Conflict

Negotiation Techniques

Maintaining Professional Relationships

Conflict Resolution

Developing EI in Your Organization

Training Teams on EI Principles

Encouraging Emotional Awareness Culture

Measuring EI Impact on Performance

EI Development

Material Includes

Downloadable Communication Planning Template (PDF)

Team Meeting Checklist (Google Docs)

Slide Deck: Effective Communication Models

Sample Email Scripts for Common Scenarios

Printable Certificate of Completion

Access to Discussion Board & Peer Feedback

End-of-course Quiz & Knowledge Check

Instructor(s)

Sandra Chavez

Profile

workademy

Profile

Learner Reviews

6 reviews

3.8

(Average)

1 review

3 reviews

2 reviews

0 review

Amazing content and delivery! I especially loved the hands-on exercises.

bluepeacock310

Human Resources Manager at BrightEdge

This course exceeded my expectations! The lessons were clear, well-structured, and full of practical examples. Highly recommended for anyone looking to level up their skills.