Mastering Workplace Communication – Workademy

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Overview

A comprehensive, practical course to improve clarity, writing, presentations, and team collaboration. It combines frameworks, templates, and practice exercises to make communication more effective across functions.
Designed for managers and professionals who want immediate, workplace-ready improvements.

By

Alex Rivera

Share

Mastering Workplace Communication

Category:

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Communication Skills

3.8

7

Enrollments

Level

Intermediate

Time to Complete:

26 hours 0 minute

Lessons:

15

Certificate:

Yes

One-time for 1 person

Free

Overview

A comprehensive, practical course to improve clarity, writing, presentations, and team collaboration. It combines frameworks, templates, and practice exercises to make communication more effective across functions.
Designed for managers and professionals who want immediate, workplace-ready improvements.

What You’ll Learn?

Core principles of clear verbal and written communication

Structuring messages for different audiences (executives, peers)

Presentation skills and meeting facilitation techniques

Templates and tools for consistent team communication

Requirements

No prerequisites; suitable for all professional levels

Willingness to practice presentations and writing task

Syllabus Overview

15

Lessons

5

Quizzes

5

Tasks

0

Resources

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Principles of Effective Communication

Verbal vs. Non-Verbal Communication

Listening Skills & Active Feedback

Evaluate Your Daily Communication Style

Communication Basics

Team Communication Techniques

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Sharing Information Clearly Across Teams

Collaborative Tools & Platforms

Avoiding Misunderstandings in Teams

Create a Team Communication Plan

Team Communication

Professional Writing Skills

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Writing Clear Emails & Reports

Structuring Business Documents

Tone & Style for Different Audiences

Draft a Professional Report

Writing Skills

Conflict Resolution & Negotiation

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Identifying Sources of Conflict

Negotiation Techniques

Maintaining Professional Relationships

Roleplay a Negotiation Scenario

Conflict Resolution

Developing EI in Your Organization

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Training Teams on EI Principles

Encouraging Emotional Awareness Culture

Measuring EI Impact on Performance

Draft an EI Development Program

EI Development

Material Includes

Downloadable Communication Planning Template (PDF)

Team Meeting Checklist (Google Docs)

Slide Deck: Effective Communication Models

Sample Email Scripts for Common Scenarios

Printable Certificate of Completion

Access to Discussion Board & Peer Feedback

End-of-course Quiz & Knowledge Check

Instructor(s)

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Alex Rivera

Alex Rivera

Corporate Communication Coach, Founder of ClearTalk Consulting

Profile

Mark johnson

Mark johnson

Leadership Advertisor, VP of People at CoreApps

Profile

Learner Reviews

6 reviews

3.8

(Average)

5

1 review

4

3 reviews

3

2 reviews

2

0 review

1

0 review

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3

It was okay, but the course could use more real-world applications.

Jane Jimenez

Human Resources Manager at BrightEdge

4

It was okay, but the course could use more real-world applications.

Charlie Ortiz

Human Resources Manager at BrightEdge

5

Decent course, but some parts felt rushed. Still, I learned a lot.

Fred Sanders

Human Resources Manager at BrightEdge

4

Decent course, but some parts felt rushed. Still, I learned a lot.

Priya Malhotra

Priya Malhotra

Human Resources Manager at BrightEdge

3

Great course! The instructor explained everything in an easy-to-understand way. I feel more confident now.

Isaiah Ramos

Human Resources Manager at BrightEdge

4

Decent course, but some parts felt rushed. Still, I learned a lot.

Edith Perkins

Human Resources Manager at BrightEdge

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